When you recognise an issue or dilemma
Be vigilant and recognise ethical issues - situations where there is not a clear ‘right’ or ‘wrong’ answer or where you find a decision difficult or where you are hesitant to act
Get the facts
Are you clear on what precisely needs to be decided?
What are the relevant facts? And what is not known?
Do you have all the information you need?
Do you understand the risks involved?
Talk to others
Have you consulted those with a stake in the outcome?
Who needs to support your decision?
Consider your options
What are the options available to you?
Are any factors influencing your decision?
Legal test - is it legal?
Compliance test - does it comply with Company policy
Values test - does it live our values?
Family test - would you be proud to tell your family?
Public test - will it positively improve our reputation if it was public knowledge or tomorrow's headlines?
Gut feel test - does it feel like the right thing to do?
With confidence and transparency
Communicate your decision and your rationale for it
Its delivery and monitor its impact
Seek feedback on the impact of your decision
Has it addressed the issue?
Has it had the expected results?